Automated Exchange and Refund

Simplify the Complexity of Service Adjustments

Today’s fast-moving travelers are in a constant state of flux, making modifications to tickets and reservations as they go. Carriers understand it’s crucial to have a tool that integrates functionality across reservations, airport check-in and e-commerce to simplify the process and accommodate passengers.

To keep up with these constant changes, airlines are turning to a system that will automate transactions, so they don’t miss any revenue opportunities.

Take Charge of Change – Automatically

Automated Exchange and Refund allows airlines to automate ticket exchanges and reissues without the need for manual input. The system calculates collections and refunds, so revenue is maintained and protected.

By applying ATPCO Category 31 (exchange) and Category 33 (refund) data, change fees and taxes are figured as well for all published and private fares. Simply put, Automated Exchange and Refund is an easier way for carriers to deal with change.

Product features

Simplified workflow

Provides exchange and refund capabilities during irregular operations, such as mechanicals, weather challenges and schedule changes.

EMD integration

Service multiple documents with several forms of payment for both domestic and international travel.

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